Privacy Policy
PRIVACY NOTICE
Customer commitment to data protection and privacy
Protecting personal data and your privacy is of greatest concern for the RICHTIER.
Principles
RICHTIER manifests its commitment to privacy and data protection by embracing the following principles.
RICHTIER uses personal data lawfully, fairly and in a transparent manner.
RICHTIER collects no more personal data than necessary, and only for a legitimate purpose.
RICHTIER retains no more data than necessary or for a longer period than needed.
RICHTIER protects personal data with appropriate security measures.
About this Privacy Notice
This Privacy Notice intends to establish a clear, concise and transparent communication on the collection, use, processing, storing etc. of personal data relating to customers of the RICHTIER.
Within the meaning of this Privacy Notice “customer of RICHTIER” means former, current and potential customer or user of a product or service offered by an RICHTIER and brand, visitors to one of our official websites or stores, member of a loyalty program, community or member of a loyalty program or community.
Data Collected on Websites
This policy applies only to information collected on the websites. We collect two types of information from visitors to our websites: (1) Personal data and (2) Non-personal data. “Personal data” is information that identifies you personally and that you provide to us, such as your name, address, telephone number, email address, and sometimes your Internet Protocol (IP) address. We may collect this information when you create a profile on our websites, visit our websites, or complete a purchase. “Non-personal data” can be technical in nature. It does not identify you personally. Examples of non-personal data may include, but is not limited to, cookies, web beacons, and demographic information
Who is responsible for processing of your personal data?
RICHTIER is primary responsible for the processing of personal data within the scope of this Privacy Notice. Under certain circumstances the responsibility for data protection and your privacy is shared with one or several other legal entities, either being an RICHTIER Group affiliate or a third party.
From time to time we may transfers personal data from the EU/EEA to a third country not being approved by European commission as a safe country for such transfer (adequacy decision). Whenever applicable RICHTIER will use Standard Contractual Clauses to ensure a similar level of protection as granted within the EU/EEA or other lawful grounds for transfer.
Who has access to your data?
Your personal data is available and accessible only by those who need the data to accomplish the intended processing purpose. To the extent necessary, your personal data may be shared between the companies and brands of the within the RICHTIER, with suppliers and sub-contractors (processors and sub-processors) carrying out certain tasks on RICHTIER’s behalf and with independent third-parties, including, but not limited to, using personal information you share with us or that we indirectly collect to verify your identity and for fraud prevention purposes.
What is the legal ground for processing?
RICHTIER is not allowed to collect, process, use, store etc. personal data without a valid legal ground. Lawfulness may be derived from your consent, by contract, statutory obligations or from our legitimate interest as a business. For each every specific process purpose of processing of personal data we collect from you, we will inform you about which legal ground that will apply, and what rights you are entitled to exercise. whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
Which rights do you have?
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact RICHTIER and we will provide you with your personal data via e-mail.
Right to portability:
Whenever RICHTIER processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
Right to erasure:
You have the right to erase any personal data processed by RICHTIER at any time except for the following situations:
you have an ongoing matter with Customer Service
you have an open order which has not yet been shipped or partially shipped
you have an unsettled debt with RICHTIER, regardless of the payment method
if you are suspected or have misused our services within the last four years
your debt has been sold to a third party within the last three years or one year for deceased customers
your credit application has been rejected within the last three months
if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes. Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on RICHTIER’s legitimate interest. RICHTIER will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
Right to restriction:
You have the right to request that RICHTIER restricts the process of your personal data under the following circumstances:
if you object to a processing based RICHTIER: slegitimate interest, RICHTIER shall restrict all processing of such data pending the verification of the legitimate interest.
if you have claim that your personal data is incorrect, RICHTIER must restrict all processing of such data pending the verification of the accuracy of the personal data.
if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
if RICHTIER no longer needs the personal data but it is required by you to defend legal claims.
How do you exercise your rights?
We take data protection very seriously and therefore we have dedicated customer service personnel to handle your requests in relation to your rights stated above. You can always reach us at betterlifego@outlook.com.
We have also dedicated Customer Service personnel to handle your requests in relation to your rights stated above. You can always reach us at betterlifego@outlook.com.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice.